VISHU DEV SINGH
Motivated IT professional with hands-on experience in technical support and a strong foundation in cybersecurity and networking.
+91 9724500202 ⋄ Vadodara, Gujarat
imvishudevsingh@gmail.com
Technical Support Engineer
Sriji Computers Pvt. Ltd • Vadodara
Oct 2025 - Present
- • Administered IT infrastructure for 200+ users
- • Managed Active Directory & organizational units
- • Handled 20–30+ daily Microsoft 365 support tickets
- • Configured Sophos Firewall & network security
- • Diagnosed & mitigated network issues (DNS, DHCP, VPN)
System Administration: Windows Server, Linux, Active Directory, Group Policy, User Management, Automation
Networking: TCP/IP, DNS, DHCP, VPN, Routing & Switching, Network Security, Troubleshooting
Security: Sophos Firewall, Endpoint Security, SIEM/Wazuh, Incident Management, Disaster Recovery
Education
Integrated MCA
Parul University
2021 - 2025
Specialization: Cyber Security, Computer Networking
High School (HSC)
Doon Public School
2019 - 2021
Certifications
• Open Source Software Development - Linux Foundation
• Ethical Hacking Essentials - EC-Council
• Google Cybersecurity Analyst
• IBM Cybersecurity Analyst
• Python for Cybersecurity - INFOSEC
• Google IT Support
Projects
Cybersecurity
Networking
• TCP/IP, DNS, DHCP, NAT & VLAN Configuration
• VPN Setup & Troubleshooting
• Firewall Administration & Sophos Configuration
• Routing & Switching (MikroTik, Layer 2/3)
• Network Troubleshooting & Diagnostics
• LAN/WAN Connectivity & Bridging
System Admin
Learning
TryHackMe
Active learner practicing cybersecurity through interactive labs
Tools Experience
Nmap, Wireshark, Metasploit, Netcat
Blog
Personal blog on network security and system administration
I'm a driven and curious person with a passion for innovation and personal growth. Known for problem-solving skills, attention to detail, and persistence. I approach challenges with dedication and a commitment to excellence in everything I do.
Soft Skills
• Communication & Customer Service
• Analytical & Problem-solving
• Team-Oriented & Proactive
• Documentation & Best Practices
• IT Service Management
Technical Tools
Languages
• Rust (System Programming)
• C (Network Programming)
• Python (Cybersecurity)
• Shell Scripting
• PowerShell
Achievements
By The Numbers
6+
Certifications
3+
GitHub Projects
1+
Year Experience
Interests
• Cybersecurity Research
• Network Security
• System Administration
• Open Source Development
• Continuous Learning
Get In Touch
Professional Summary
System Administrator with hands-on experience managing technology systems for 200+ users, including Active Directory, Microsoft 365, networking, and firewall security (Sophos). Proven ability to handle 20–30+ daily technical issues, maintain 99%+ system uptime, and streamline IT operations. Skilled in backup management, network troubleshooting, and automation to optimize performance.
Professional Experience
Technical Support Engineer
Sriji Computers Pvt. Ltd | Vadodara
- • Administered technology systems for 200+ users, ensuring high availability and performance
- • Provisioned and managed Active Directory accounts, access control, and organizational units
- • Handled 20–30+ daily support tickets related to Microsoft 365, improving user productivity
- • Configured and monitored Sophos Firewall, strengthening network security posture
- • Diagnosed and mitigated network issues (DNS, DHCP, VPN, LAN/WAN)
- • Executed backup verification and restoration processes, ensuring disaster recovery readiness
- • Maintained NAS systems to ensure consistent data backup and availability
- • Utilized ticketing tools to manage incidents and meet SLA targets
Desktop Support Engineer (Intern)
Techanv consulting
- • Troubleshot 10–15+ daily hardware and software issues across multiple systems
- • Supported Active Directory user access and troubleshooting
- • Performed network diagnostics and assisted in issue resolution
Timeline
2025 - Present
Technical Support Engineer
2021 - 2025
Integrated MCA - Parul University
2019 - 2021
High School - Doon Public School